Using Cisco Click to Call > Setting up Click to Call for TMW software > Activating the Click to Call application
Expand all textCollapse all textCollapse all textCollapse all text
 
Activating the Click to Call application
You use the [Misc]ClickToCallInstalled=T in your TTS50 to activate the Click to Call application within the core TMWSuite system and/or TMW .NET applications.
 
[Misc]
ClickToCallInstalled
Applies to
TMWSuite, CRM Right, Fuel Dispatch, Inventory Services, TMW Operations
Description
Use this setting to activate the Cisco Click to Call application, which allows users to automatically call co-workers, business partners, and customers from their computer without entering telephone numbers.
Options
• F (default)
Do not activate the Click to Call application.
Note: Fields that display a phone number will not display the telephone icon.
 
• T
The Click to Call application has been installed and is activated.
Notes:
1. You must have the [TmwSuiteAddins]EnableInterface=Y in your TTS50.
2. You must use the [Misc]ClickToCallPath setting in your TTS50 to indicate the path to the Click to Call application's executable file.
3. Fields that display a phone number will display the telephone icon.
Additional Notes
Click to Call requires that you are using the Cisco® Unified Communications Manager call-processing system.