Changing a user password
Use this procedure to change a password when a user is locked out of the application because of unsuccessful login attempts or if a user forgets their password but did not complete the personal security questions section of the User Profile page that activates the Forgot Password functionality.
1. Go to Menu > Security > Work with Users > Review Users.
The Review Users page opens.
3. Next to the user name of the account you want to modify, click Modify.
The user's detail appears on the Create Users page.
4. In the Password field, enter a new password.
The administrator sets password requirements, such as length and special characters.
A password is case-sensitive. Each letter that is uppercase or lowercase must always be entered that way when a user enters their password.
For security reasons, when you enter a password, it appears as a series of dots.
5. In the Confirm Password field, re-enter the new password.
6. Click Update.
If you decide not to make the change, click Cancel.
7. Inform the user of the new password and suggest that they change it to a password of their choice.