ContentTools
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ContentTools

  • Getting Started
    • Company administration page and permissions
    • Manage ContentTools accounts
    • Places API for developers
    • ContentTools How-to videos
    • ContentTools self-guided training
  • Custom Places and Sites
    • Create custom places
    • Verified places
    • Create sites
    • Predict a vehicle’s approach or exit from a site
    • View modification history
    • Import places file formatting
    • Export places
  • Route Modifiers
    • Create an avoid or favor
    • Create a road closure
    • View modification history
  • Release Notes
    • 2025 Releases
    • 2024 Releases
  • FAQs
    • Accounts and Access
      • Why is my browser reverting to an older version of ContentTools?
      • How can I get access to ContentTools?
      • Can multiple users within my company access Content Tools?
      • Is my fleet data private and secure?
      • Web tools end support for older browsers
    • Places and Sites
      • Places FAQs
      • How do I find a Route Modifier set’s ID?
      • Where should a Place be located?
      • What is a good way to name Place Sets?
      • How do I know if there is a Site around a Place?
      • Do I need to add Gates to save a Site?
      • Where should I draw the perimeter when creating a Site?
      • How many places can a place set hold?
      • Can I see when a Custom Place was modified?
    • Route Modifiers
      • What is a good way to name Avoids/Favors and Road Closures?
      • How do I choose a different ContentTools map style?
      • How do I export Custom Roads from PC*Miler to ContentTools?
      • Can I move Route Modifiers to a different set?
      • What is the difference between an avoid and a closure?
  • Troubleshooting
    • Contact technical support
    • I made a change in ContentTools. Why doesn’t the driver see it in CoPilot?
  • ContentTools
  • Troubleshooting
  • Contact technical support

Contact technical support

If you cannot find the answers you are looking for by browsing the articles on this site, please reach out to our technical support team.

You can also view existing support cases in the My Transportation site.

What is the difference between an avoid and a closure? I made a change in ContentTools. Why doesn’t the driver see it in CoPilot?
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