Access the Transportation Knowledge Base

The Transportation Knowledge Base, learn.transportation.trimble.com, provides 24/7 access to end-user product documentation and training for your Trimble Transportation software. Customers use their Trimble ID to login to the site. Employees use their Okta SSO.

• Create and Use a Trimble ID

  • Create a Trimble ID    
    • 
      
      
      
      1. Go to myprofile.trimble.com.
      2. Click Create a Trimble ID. A dropdown menu appears.
      3. Select your region.
      4. In the corresponding fields, enter your First Name, Last Name, and email address. This should be the same email address associated with your subscribed Trimble products.
      5. Click Next.
      6. Enter the six digit verification code sent to your email address in the Verification Code field and click Submit.
      7. Enter a new password in the New Password and Confirm Password fields.
      8. Click Submit. The Account Preferences page loads.
      9. Select your preferences. Country, time zone, and language are required. You may also enable multi-factor authentication, but it is not required.
      10. Make a selection. If you enabled multi-factor authentication, you must confirm a second-factor authentication type.
      
      
  • Sign into Trimble ID    
    • 
      
      1. Navigate to myprofile.trimble.com. The sign-in page loads.
      2. In the username field, enter your existing email address associated with your subscribed Trimble products.
      3. Click Next.
      4. Enter your password then click Sign In.
      
      
  • Trouble Logging In?    
    • 
      

      If you need additional assistance with your Trimble ID, please open a case with your Support Team

      
      

 

• Access the Transportation Knowledge Base

  • Use a Trimble ID for Knowledge Base | Customers    
    • 
      
      
      
      1. Browse to learn.transportation.trimble.com.
      2. On the Homepage, click the Lock icon in the upper right corner of the navigation bar. Once you have logged in, this icon will be replaced with the Profile icon.
      3. Select the Trimble ID button.
      
      
  • Use Okta for Knowledge Base | Employees    
    • 
      
      1. Browse to learn.transportation.trimble.com.
      2. On the Homepage, click the Lock icon in the upper right corner of the navigation bar. Once you have logged in, this icon will be replaced with the Profile icon.
      3. Select the Okta button.
      4. On okta.trimble.com, locate and select the Transportation Knowledge Base tile.
      
      
  • Request Okta Access to Knowledge Base    

    • If you are a new hire or you have difficulty finding the tile, please contact [email protected]. The L&D team will enable your access.

 

• Find Information on the Knowledge Base

  We provide multiple ways to search our knowledge base efficiently to make it easy to find information:

  • Keyword Search: if you know the exact subject you are looking for
  • Drill Down to Product Page: if you aren’t familiar with the product or feature and want to see all available information
  • Method 1: Search from the Product    
    • 
      

      Most Trimble products connect to the knowledge base directly. Use one of the following options:

      1. On-prem product: Hit ‘F1’ on your keyboard. The online help opens.
      2. Subscription product: Click the ? icon. The online help opens.
      
      
  • Method 2: Drill Down to a Product Page    
    • 
      
      1. On the learn.transportation.trimble.com homepage, select Line of Business > Product Name to navigate to the product page.
         For example, to navigate to the TMW.Suite Operations product page, select Transportation Management > TMW.Suite Enterprise > TMW Operations.
      2. Select the relevant learning material category:
         Note: not all products have associated certification courses
         • Help and Release Notes: read end-user product documentation or release notes
         • Videos and Courses: search through a repository of individual videos on the product
         • Certification Courses: access accredited training on the product (links to course in learn.trimble.com)
      
      
  • Method 3: Use the Keyword Search    
    • 
      

      Most Trimble products connect to the knowledge base directly. Use one of the following options:

      1. On the learn.transportation.trimble.com homepage, enter a search term into the search bar.
         For example, if you’re looking for release notes, type in the version name, like ‘2023.1’
      2. Select or deselect filters and/or a product name to further narrow your search.
         For example, to find release notes for the TMW Operations 2023.1 release, select the Limit to Release Notes Only filter and choose TMW Operations in the Filter by Application(s) dropdown.
      3. Click the Search icon or hit ‘Enter’ on your keyboard.
         Relevant results appear below.
      
      

 

 

Frequently Asked Questions

Please review the materials below to get answers to frequently asked questions about the site.

I was asked to log into the site when I pressed “F1” in my application. Why did this change? Because of increased security measures, all clients will be asked to log into the new Learning Center when accessing it from an application or a browser. As a client, you will be asked to Log in using Trimble ID.

Is the Learning Center the same thing as the Client Center? No, the Learning Center and the Client Center are two different sites. The Learning Center is where you can find all our product documentation, training videos, and other educational resources. The Client Center is where you can download new product releases to update your software. You can access the Learning Center from the Client Center menu.

If I didn’t have a Learning Center account on the old website what should I do? If you do not have a Trimble ID, you will need to create one at myprofile.trimble.com. Watch this video to see how. Otherwise, you can log in using your Trimble ID. Watch this video to see how. If you need additional assistance with your Trimble ID, please open a case with your Support Team

How can I save a learning asset to my profile? If you need to access a PDF or online help item frequently, you can save it in your profile as a bookmark. Browse to the learning asset page and select the Bookmark icon in the top right corner. When you return to your profile, you will see the bookmarked asset in the “Your Bookmarks” section beneath the Support Contacts section. To remove a bookmark, simply click the Bookmark icon again on the learning asset.

How do I find information on the site? The best way to find what you’re looking for is by using the search bar on the Homepage. It is as simple as searching in Google. Type in the word or phrase you want to search for and press Enter or click the search icon. All available results matching your search criteria will appear beneath the search box. Tips for searching: You can search for specific phrases by including your search terms in quotes. You can specify that a word must be included by placing a plus '+' sign in front. You can specify that a word must NOT be included by placing a minus '-' sign in front. Note: The symbols '+' or '-' will not work in quotes. Single or double quotes will operate in the exact same manner. You can also browse by drilling down into our content if you prefer.

How could I restrict my search to only see a certain type of educational content? We all learn in different ways, so our team offers many of the same training materials as videos or written content. If you prefer to watch a video instead of reading online help, enter your search terms, use the Filter by File Types search filter to deselect Documents and Online Help, and leave Videos selected. Press Enter or click the search icon to view your new results.

How do I open multiple documents, online help pages, or videos at one time? If you want to open more than one learning asset at one time, simply right click on the search link or asset name and choose "Open link in new tab."

How can I save a learning asset to my desktop or as a PDF to send to my coworkers or attach to a support case? Once you open an online help page, click the Print icon in the right-hand corner and choose to print or to save the page as a PDF. Once you open a PDF, click the Print or Download icons in the right-hand corner to print or download as a PDF to your desktop. You can also bookmark a learning asset in your profile to reference later.

Who should I contact with a question about the website? Please go to learn.transportation.trimble.com/contact-us to send a message to the site admins.

Who should I contact with a question about Trimble ID? If you need additional assistance with your Trimble ID, please open a case with your Support Team

Still have questions? Please contact our team at [email protected].