Welcome to the Account Manager Help Site

This site provides comprehensive documentation to assist you with Account Manager. Here you will find:

  • A User Guide – Use the navigation panel on the left or the search bar at the top right to quickly locate topics.

  • Release Notes – Review updates and changes for each version of Account Manager.

  • Troubleshooting Articles – Find solutions to common issues and contact information for additional support.

Related Help Sites

  • CoPilot 10 – Documentation for CoPilot 10, the in-vehicle navigation application.

  • CoPilot 11 – Explore the documentation for CoPilot 11, the newest version of our advanced in-vehicle navigation solution.

  • RouteReporter – Documentation for RouteReporter, the web-based route compliance application.

  • ContentTools – Documentation for ContentTools, the web-based application for managing and customizing location data.

What is Account Manager?

Account Manager is a web tool that provides an easy way for fleets of all sizes to buy multiple software licenses for Trimble products, including CoPilot, and install them on company devices or distribute them to drivers. Account Manager ensures you get the most out of the trip planning and navigation apps you purchase by allowing you to:

  • Assign licenses to specific vehicles, devices, or drivers.

  • Transfer the apps to new vehicles, devices, or drivers as your needs change.

  • Know when your apps are installed and activated.

  • Ensure your CoPilot apps have consistent settings across the fleet, including Vehicle Routing Profiles and Map Sets.

Getting Started

With our Account Manager site, you can quickly get your fleet up-and-running on Trimble apps.

  • Step 1: Contact Trimble sales to purchase as many app licenses as you need.

  • Step 2: Login to Account Manager, view your available licenses, and assign those licenses to individual vehicles, devices or drivers.

  • Step 3: Configure your fleet’s CoPilot app settings.

  • Step 4: Install the apps on your fleet’s devices or send drivers a notification by e-mail that walks them through how to install the apps on their own devices.