The first step in scheduling an activity is opening the Activity Details window. This can be done in any number of ways and from any number of locations. The amount of information that is automatically populated depends on how and from where you opened the window.

To open a blank window, click the Schedule Activity icon to set the Activity field to UNKNOWN

This requires you to select the activity type, since the Activity field defaults to UNKNOWN.

If you attempt to save an activity with the type of UNKNOWN, this error message is shown.

The Status field is automatically set to Open, and the Priority field is automatically set to Normal.

The current date and times are automatically populated, and a message displays that the starting time for the activity is already in the past.