DRTrack User Guide

Appian DRTrack adds real-time visibility to DirectRoute with fleet tracking and web-based reporting. With the ability to use GPS data from a variety of hardware tracking systems and devices, DRTrack can also provide online track-and-trace services for your customers, automatically updating estimated arrival and departure times for customer locations. Trip reporting lets you compare planned-vs.-actual route mileage, planned vs. actual driver hours and more. Web based reporting tool and GPS tracking.

Capture, store and update route data automatically with DRTrack and make it more widely available to business stakeholders — including your customers. DRTrack lets managers, customer service or sales personnel access delivery schedules, monitor route info, review estimated delivery times and trip history directly on the web. Give your customers secure access with DRTrack to only their shipment data. Offer DRTrack’s high-value self-service options and win new business.

With DRTrack, our clients are provided the following services:

  • Server and database maintenance

  • Hardware with all associated maintenance and upgrades

  • Database clustering and failover

  • Physically isolated disaster recovery

  • Server load balancing

  • State of the art network security

  • Technical support associated with DRTrack to end users

Learn more: DRTrack User Guide.