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DRTrack

DRTrack, Appian’s legacy application, adds real-time fleet tracking and web-based reporting for DirectRoute. Use GPS data for track-and-trace services, update and compare arrival and departure times. Access schedules and shipments and monitor route info with self-service options.

Here you will find all of our DRT documents including:

  • Product Documents

  • User Guides

  • FAQs

  • Release Notes

DRTrack Support:

Phone number: 1-800-663-0626
Email: [email protected]

Send us your Ideas!

We deeply value the voices of our customers, and actively seek your insights. We have two Ideas portals where you can submit suggestions for future product enhancements:

  • Submission-only portal - Submit ideas without viewing or voting on ideas from other customers (does not require a login)

  • Invitation-only portal - Submit ideas as well as view and vote on ideas submitted by other users (requires portal login)

    • Request credentials by completing this form

Submit map improvements or request map data changes here