Set up Multi Mode Dispatch

You can customize how Multi Mode functions to fit your company’s needs.

Screen Design

You can use TruckMate’s Screen Design to customize the look of Multi Mode Dispatch to suit your company’s needs.

Screen Design allows you to:

  • Choose which sections users can access.

  • Hide or remove tabs to create more screen space for grid information.

  • Customize the tabbing order between tabs and grids.

  • Create custom buttons for easy access to frequently used features.

For more information on Screen Design, see Custom Screen Design Mode and Screen Design tab.

Security Configuration

You can use settings in Security Configuration to limit which actions a user can take in Multi Mode Dispatch.

Allow changes

There are three security configuration options on the Allow Changes tab that affect Multi Mode Dispatch:

business events allow changes

  • MMDISP - Allow Delivery of Split Bill
    If this option is enabled, the user can assign a split freight bill (prior to merger) to a delivery trip.

  • MMDISP - Allow Dock Activity for Exclusive Freight
    If this option is enabled, the user can perform dock activities for a trip that has exclusive freight bills. If this option is not selected, these actions are restricted for trips with exclusive freight bills:

    • Start Loading

    • Suspend Loading

    • Resume Loading

    • Finish Loading

    • Start Unloading

    • Suspend Unloading

    • Resume Unloading

    • Finish Unloading

    If this setting is not enabled, then the user will be able to view the items at a door but not interact with them.

  • DISPATCH - Allow Cancellation of Active Trip
    If this setting is enabled, users are able to cancel active trips.

Filters

In Security Configuration, go to Security > Business Events > Filters to set default filters for the grids in Multi Mode Dispatch. You can set a unique default filter for each tab:

  • MMDisp Doors

  • MMDisp Inbound

  • MMDisp Outbound

  • MMDisp P&D

  • MMDisp Planning

  • MMDisp Trips

  • MMDisp History

  • MMDisp Resource - Trips

  • MMDisp Resource - Drivers

  • MMDisp Resource - Containers

  • MMDisp Resource - Trailers

  • MMDisp Resource - Chassis

  • MMDisp Resource - Equipment

  • MMDisp Resource - Carriers

  • MMDisp Resource - Load Request

  • MMDisp Resource - Power Units

  • MMDisp Resource - Yard

business events filters

Select the Allow Change checkbox for any of the filters to allow users to edit the default settings.

Select the Allow SQL Access checkbox to control which users will have access to the SQL Filter option in Dispatch and Multi Mode Dispatch.

Notes

You can set how users can interact with trip notes.

To access these settings, in Security Configuration go to Security > Security > Notes.

The setting options are:

  • Visible
    Determines whether the user can access the Trip Notes window. If unchecked, the user will receive an error when attempting to access notes.

  • Editable
    Determines whether a user can add, edit, or delete (non-journal style) within the Trip Notes window. Non-journal style notes are saved the same way as they are typed.

  • Journal-Edits
    Determines whether a user can edit/delete notes (journal style) within the Trip Notes window. Journal style notes are date/time stamped, and blank lines separate the notes.

Each option is independent, so make sure that any user set to Editable or Journal-Edits is also set to Visible. For example, granting a user the ability to Edit Notes but not View Notes would result in an error when they try to view trip notes.

User Terminal Access

You can set which terminals a user can access in Multi Mode Dispatch.

To access this menu, go to the User tab. Select a user, and then select Terminal Access.

You can assign as many or as few terminals to a user as you want. The only restriction is that you cannot remove terminal access to any default terminals that are assigned to that user. Users default to having access to all terminals.

Business Events - Miscellaneous

The Business Events Miscellaneous tab.

You can use the Business Events - Miscellaneous settings to choose how Multi Mode Dispatch handles common dispatch scenarios. To access these settings, in Security Configuration go to Security > Multi Mode / Dispatch.

Option Description Value

Refresh Interval

Sets how often Multi Mode Dispatch automatically refreshes.

Any positive integer

Allow Carrier Assign Without Meeting CarrierBuy Margin

If set to No or Warn, and the existing Dispatch CarrierBuy Margin is set to a number greater than zero, then a margin calculation is done in carrier assign. The total revenue for the trip, less the total carrier costs for the trip (gross margin), is checked to see whether it meets the percentage (of revenue) specified in the Margin Calculation configuration. If the total revenue for the trip does not meet the percentage (of revenue) specified in the configuration, you will either be prompted with a warning or be disallowed from completing the carrier assign.

  • No

  • Yes (default)

  • Warn

Enable Routing Validation when Matching FB

Determines how strictly load plans must be followed when matching freight bills.

  • No Warning/Error
    Load plans must be followed every time.

  • Warning
    Load plans should be followed under most cases, but some leeway is granted for odd or unexpected circumstances.

  • Error
    Load plans must be followed every time.

Allow FB to assign to trip when FB current zone does not match leg start zones

Determines whether users are permitted to assign freight bills to trips when the freight bill’s zone does not match the trip’s leg start zone.

  • No Warning/Error

  • Warning

  • Error

Allow Cancel Trips with finished legs

This setting provides more control over a common scenario that can result in driver pay not being recorded.

For example, when a move is started in TruckMate, it results in a driver changing locations and expecting pay for the move. However, if the purpose of the move (such as picking up a bill) did not occur, dispatchers may cancel the move in TruckMate. This would result in driver pay not being recorded.

This setting gives you more control over this scenario. It has two options: Error and Warning. The setting defaults to Warning, so dispatchers will see no change in behavior unless it is set to Error.

Error:

  • If a trip has at least one finished leg, the user gets an error message if they try to cancel a trip.

  • If a trip’s current zone no longer aligns with the trip’s start zone (suggesting a movement has taken place), the user will get an error message if they try to cancel the trip.

    • The only way these trips can be closed at this stage is to complete them. This may require the dispatcher to adjust the legs accordingly.

Warning:

  • When a user tries to cancel an active trip, they get a confirmation message asking if they want to proceed.

  • Select Yes to cancel the trip. Select No to leave the trip active.

Default Optimization Mode

Sets the default optimization mode for newly created trips.

  • Pick & Run

  • Pick --→ Deliver

Planned Departure/Scheduled Arrival Dates

Sets whether users can change Planned Departure and Scheduled Arrival values.

  • Disallow Editing

  • Edit Without Audit

  • Audit Edits

  • Audit Edits (No Prompt)

FB IP Control Default

Sets the default state of the FB IP Control field on the Carrier Information window. Options are:

  • Disabled (default)
    The FB IP Control field is disabled.

  • Ignore
    The FB IP Control field is enabled and its default value is Ignore.

  • No Charge
    The FB IP Control field is enabled and its default value is No Charge.

Enable Driver Pay Access in Driver Grid

Allows users to access driver pay information under Tools > Driver Pay.

Checkbox toggle

Allow Change of Trip Mobile Status Update

Sets whether a trip’s status can be updated through Mobile Communications.

Checkbox toggle

Allow Deletion of Trip Seal Numbers

Sets whether the user is able to delete seal numbers.

Checkbox toggle

Credit Hold Activity

The Credit Hold Activity security setting is under the Customer Service tab of the Business Events - Miscellaneous page. While it is under the Customer Service tab, this setting affects some of the tasks you can do in Multi Mode Dispatch.

Allow All

  • User can do any action related to credit hold customers.

Disallow All

  • User cannot do any actions related to credit hold customers.

  • This setting is for users who you want to be able to update trips but not plan the movement of these bills.

Disallow Assignment

  • User has limited access to do actions related to credit hold customers.

  • This type of user can:

    • Create freight bills

    • Edit freight bills

    • Load items to credit hold trips

    • Update the status of credit holds trips

  • This type of user cannot:

    • Assign credit hold bills to trips

    • Edit credit hold trips after the fact

Disallow Activation

  • User has limited access to do actions related to credit hold customers.

  • This type of user can:

    • Create freight bills

    • Edit freight bills

    • Assign credit hold bills to trips

    • Edit credit hold trips

  • This type of user cannot:

    • Load items to credit hold trips

    • Update the status of credit hold trips

  • This setting is for users who you want to be able to plan trips, but not update them until any credit holds have been resolved.

Tabs setting

The Tabs Setting window sets which tabs users can access in TruckMate applications. Select the checkboxes to choose which tabs the user or user group can access.

tabs setting

Application Configurator

There are a variety of application configuration options (app configs) you can use to change how Multi Mode Dispatch functions. While most of these are located in the Application Configurator program under the MMDISP.EXE section, some app configs from other sections affect Multi Mode Dispatch.

MMDISP.EXE

These app configs appear under MMDISP.EXE.

Option Description Value

Allow Advanced Terminal Location Planning

Enables advanced terminal location planning functionality.

  • True

  • False (default)

Allow combining pickups and deliveries at same stop

Allow combining pickups and deliveries at same LTL stop.

  • True

  • False (default)

Allow CrossDocking when unloading

Allows users to access crossdocking operations when freight is unloading.

This configuration setting does not apply to ConnectedDock.

  • True (default)

  • False

Allow non-CSA Driver

Allows a non-CSA driver to be assigned to a CSA order.

Note: If set to Warning, a warning message appears that you can override to continue.

  • No

  • Warning

  • Yes (default)

Allow non-FAST Driver

Allows a non-FAST driver to be assigned to a FAST/C-TPAT order.

Note: If set to Warning, a warning message appears that you can override to continue.

  • No

  • Warning

  • Yes (default)

Allow straight trucks with other equip

Sets whether straight truck power units can be used with any other resource.

  • ALLOW
    Allows a straight truck to be assigned with any combination of resources already present, without warning the user.

  • ERROR (default)
    Does not allow a straight truck to be added to a trip if any other resources are already attached to the trip.

  • WARNING
    Displays a warning that you can override to continue.

Allow trailer with container

Sets whether a trailer can be added to a trip with a container (or chassis) and vice versa.

  • ALLOW
    Allows any combination of resources to be assigned without a warning.

  • ERROR (default)
    Does not allow a trailer to be added to a trip if a container or chassis is already assigned. Likewise, it does not allow a chassis or container to be assigned if a trailer is already assigned.

  • WARNING
    Displays a warning that you can override to continue.

Auto Dispatch Segment: Send Load Offer if previous segment completed outside of MobCommSvc

If set to True, the system will send the next load offer automatically if the trip was completed in Dispatch or Multi Mode Dispatch.

  • True

  • False (default)

Auto Docking

Determines whether the system sets the freight to a Dock status after the last item is marked as Unloaded.

Setting this option to False means the freight is only docked after it has finished unloading.

Turning off auto docking can be useful when the items are being created while being unloaded.

  • True (default)

  • False

Auto Load-Offer

Creates a load offer automatically when assigning pickups.

  • True

  • False (default)

Auto-Finish Loading when all items loaded

Determines if the Finish Loading Status Change window will automatically appear when all the items attached to a trip are manually loaded in Multi Mode Dispatch. This allows you to continue without manually setting the Finish Loading status.

  • True

  • False (default)

Barcode delimiter

Sets the character that you can use to separate item numbers from bill numbers in barcodes.

Max is 6 characters. Default character is "-".

Batch Reports Parameter

Sets whether the session ID or the trip number is used when printing batch reports on the Freight Bill tab.

  • Session ID (default)

  • Trip Number

Bill Check Digit

Sets whether the Luhn algorithm is used for freight bill validation.

  • LUHN (default)
    TruckMate runs a Luhn algorithm check on freight bill numbers. If it does not pass the check, an error message displays. If it passes the check:

    • The original bill number is saved with a trace type value of O.

    • Item barcode values are updated to reflect the new number. The original barcode item values become Alt Barcode1 values, but only if Alt Barcode1 was previously empty. If Alt Barcode1 already contains values, they remain unchanged.

  • None
    TruckMate does not check freight bill numbers.

Bill Pro Sticker

Sets whether PRO sticker tracking is enabled. Stores the "Pro Sticker" value as a Trace Type.

  • Blank (default)
    PRO sticker tracking is disabled.

  • Any valid trace type
    PRO sticker tracking is enabled.

If Bill Pro Sticker is blank, the option Update Freight Bill(s) > Update Bill Number appears on the Freight Bills shortcut menu.

Bill Totals: Show Bill Count

Shows or hides the bill count value.

  • True

  • False (default)

Bill Totals: Show Cube

Shows or hides the cube value.

  • True (default)

  • False

Bill Totals: Show Length

Shows or hides the length value.

  • True (default)

  • False

Bill Totals: Show Pallets

Shows or hides the pallets value.

  • True (default)

  • False

Bill Totals: Show Pieces

Shows or hides the pieces value.

  • True (default)

  • False

Bill Totals: Show Trailer Utilization

Shows or hides the trailer utilization value.

  • True

  • False (default)

Bill Totals: Show Weight

Shows or hides the weight value.

  • True (default)

  • False

Booking Info Depart Filter

Sets the number of days that are included when filtering by departure date.

Any valid positive integer. Default is 7 (one week).

Calculate LTL mileage

Controls the calculation of stop-based mileage.

  • True

  • False

Calculate LTL mileage - Include Terminal Distance

Sets whether Terminal Mileage (start terminal to zone) is used when calculating LTL mileage.

  • True

  • False (default)

Calculate LTL mileage StopType

Creates new stops based on new zone or client.

  • Client (default)
    Last zone the client used for the stop.

  • Zone
    One stop per zone.

Check Duplicate Route Sequence

Sets whether duplicate route sequence numbers are checked for a route destination.

  • True

  • False (default)

Complete trip when finished unloading

Sets whether the current trip completes when the trip is set to Finished Unloading.

  • True (default)

  • False

Custom Leg Report Copies

Sets the number of copies to print when a Custom Leg Report is run.

Any valid positive integer

Custom Leg Report File Path/Name

Indicates the report file path or name accessible from the Print option in the toolbar.

Comma delimited list allows multiple items.

Custom Leg Report Menu Caption

Sets the menu caption for custom reports with trip number parameters accessible from the Print option on the toolbar.

Comma delimited list allows multiple items.

Custom Trip Report Copies

Sets the number of copies to print when a Custom Trip Report is run.

Any valid positive integer

Custom Trip Report File Path/Name

Sets the report file path or name accessible from the Print option in the toolbar.

Comma delimited list allows multiple items.

Custom Trip Report Menu Caption

Sets the menu caption for custom reports with trip number parameters accessible from the Print option in the toolbar.

Comma delimited list allows multiple items.

Deassignment resource groups

Sets groups of resources to be deassigned together.

  • P: Power unit

  • R: Trailer

  • D: Driver

  • E: Equipment

  • O: Container

  • H: Chassis

  • I: Carrier

Set any combination of resource letters together to make a group.

For example, the default group value is DPR: driver, power unit, and trailer.

Comma delimited list allows multiple items.

Default turn-around hours

Sets the default turn-around hours.

Any valid positive integer. The default is 4.

Double Click Action on Freight Bill Sub-tab

Sets what happens when you double-click the Freight Bills tab:

  • Customer Service (default)
    Opens Customer Service.

  • Match Trip
    Matches the freight bill to the selected trip in the trip grid.

Exit Load Offer After Sending From Power Unit Selection Dialogue

Sets whether the system will exit the load offer window after sending from the power unit selection window.

  • True

  • False (default)

FB Split Auto Merge

Determines if split freight bills auto-merge at the next terminal or trip.

  • Ask (default)
    The split bills will automatically merge when they are at the terminal together and in the same location. If the split bills are unloaded into different locations, a prompt will appear in ConnectedDock or Multi Mode Dispatch asking the user if they want to merge the bills.

  • Auto
    The split bills will automatically merge when they are at the terminal together, regardless of unload location. The only exception is when the splits are pre-planned onto different trips (in this case, they will not be merged).

  • No
    The split bills will not be merged automatically at any point through the journey. They will only be merged at the End Zone of the freight bill, unless they are merged manually by a dispatcher earlier.

FB Split Charges

If this config is set to True, when a freight bill is split, the charges associated with the freight bill (the Sub Total, Discount and Charges columns) are also split. The split bill logic takes into account the percentage value of the actual freight bill split and uses that to split the charges.

For example, if you were splitting a 100 pound freight bill by weight into a 75/25 pound split, 75% of the charges would be applied to the first split bill and 25% of the charges would be applied to the second split bill.

When the split bills are merged back into the locked parent bill, the charges are merged.

  • True

  • False (default)

FB Split Copy Load Detail User Fields

Sets if the Load Detail User Fields are copied when a freight bill is split.

  • True (default)

  • False

FB Split Units

Sets the default value used when splitting freight bills.

Set this to whatever unit of measurement you most often use when splitting freight bills.

  • Area

  • Cube

  • Length

  • Pallets (default)

  • Pieces

  • Time

  • Volume

  • Weight

Find Existing Trips for Pickups

Finds trips with matching locations for pickups.

  • True (default)

  • False

Freight Bill Received

Sets the freight bill check list item that is used to track a freight bill’s received status in the Barcode Item Details window.

If using this feature, the check list item will show as incomplete until you mark the freight bill as Received from the Barcode Item Details window.

When this is done, the check list item will be updated to Complete. This allows further processing of the freight bill through dispatch.

Must be a valid check list item.

Freight Bill Terminal Location

If True, freight bills can be unloaded or moved in the warehouse even if they have items on them. If there is a bill that is unloaded or moved in the warehouse, all associated items will be positioned at the new bill’s location.

On the Delivery or CrossDock grid, if the bill has multiple items but they are all in the same location, the system shows that as the bill’s location. If the items are in different locations, the system shows Multi as the bill’s location.

If False, freight bill level operations are not allowed. You have to handle the items on each freight bill before you can reposition or unload a freight bill as one unit.

  • True (default)

  • False

Handling of Loaded items on Finished Unloading

Sets whether loaded items remain when the trip is set to Finished Unloading.

  • ASK (default)

  • AUTOUNLOAD

  • ERROR

  • TRAP

Handling of Unloaded items on Finished Loading

Sets whether unloaded items remain when the trip is set to Finished Loading.

  • AUTOLOAD

  • ERROR (default)

Handling unfinished pickups on trips

Provides greater control over internal and external updates to P&D trips containing unfinished pickups.

Regardless of this setting, if you are using Multi Mode Dispatch and you attempt to change the status of a P&D trip with unfinished pickup bills to Arrive at Dock, a message displays asking if you want to proceed.

  • Ask - mobile: True (default)

    • If a driver (via mobile communications) or other user (internal or external via the REST API) updates the status of a P&D trip to Arrive at Dock:

    • Any unfinished pickup bills that are on the trip are removed automatically and their status is reset to Available.

    • The trip status is updated to Arrive at Dock.

  • Ask - mobile: False

    • If a driver (via mobile communications) or other user (internal or external via the REST API) updates the status of a P&D trip to Arrive at Dock while unfinished bills remain on the trip, the status is rejected by the external source and the trip is not updated.

    • If using the REST API workflow, the user receives a 400 return, informing them that the update cannot proceed.

      tm 172333 241b

    • If using mobile communications, the driver can see in Message Center that the status was rejected.

      tm 172333 241c

  • Unfinished pickup bills remain on the trip. The driver or other user must correct the bills before attempting to update the trip status again. Correction includes unmatching, updating, and/or applying an Attempted Pick status.

    tm 172333 241a

Ignore Reposition Manifest

Ignores any "Manifest = Y" messages produced when repositioning equipment.

  • True

  • False (default)

Keep CrossDock terminal setting until main program terminal re-selection

Sets whether to keep the CrossDock tab’s selected terminal until you do a terminal change.

If True, the CrossDock terminal selection remains until you change terminals.

If False, CrossDock terminal selection resets if you reset the page.

  • True

  • False (default)

Keep Trailer at Door after Unloading

Sets whether to keep the trailer assigned to a door after unloading is finished.

  • True

  • False (default)

  • Ask

Load Prior Trip Fields

Shows or hides data in the Prior Trip columns on the Delivery and CrossDock grids.

  • True

  • False (default)

Match Batch Size

Matches resources to a trip in batches of the given size to increase DB2 commit frequency.

Set to 0 to match all resources in a single batch.

  • Any valid positive integer

Maximum Records To Display on Deliveries/CrossDock Grids

Sets the maximum number of freight bill records that will be displayed on the Deliveries and CrossDock grids in Multi Mode Dispatch.

Any valid integer. Default value is 0.

Set the value to zero to set no limit. This will show all records.

One Leg Per Agent in Booking Number Assignment

Defines whether the system uses one leg per agent when assigning a booking number even if they are assigned to multiple modes.

  • True
    One IP record per agent is added when a booking number is assigned to a leg unless the agent is the advance and the beyond only.

  • False (default)
    If you assign one agent to multiple modes you get multiple IP records.

Note: When the trip status is changed to Depart Dock and there are freight bills on the trip, the vendor load summary or IP records are recalculated.

Optimizer displayed time windows

Sets which times to display per freight bill in Load Optimizer.

  • Pickup

  • Delivery

Override Trace Type

Sets the default trace number to display on freight bill grids.

Any trace type

P&D:Auto-Sequence Picks

Sets the route sequence when assigning picks to trips.

  • True (default)

  • Use Route Sequence

P&D: Group Route Sequence to Destination

Groups the destination code to the Route Sequence.

  • True

  • False (default)

P&D: Group Route Sequence to Origin

Groups the origin code to the Route Sequence.

  • True

  • False (default)

P&D: Use Set Direct

Set the Terminal Plan with Set Direct.

  • True

  • False (default)

Pickup Entry: Default Pickup End Zone

Defaults the pickup end zone to the terminal zone of the site.

  • True

  • False (default)

Pickup Entry: Pickup Entry Date Mode

Sets the date and time used for pickup entry.

  • LAST (default)
    Uses date defined by the value in the CSERV.EXE Application Configurator option Pick/Delv to Future and the time defined in the shipper’s profile setting

  • NOW
    Uses the current time.

Pickup Tab Notes Warning

Specifies what note types generate a note warning icon on the Pickup grid.

You can select multiple types.

Every time there is a note of a type selected in this option, a freight bill note icon note warning icon appears in the pickup grid.

The available types include three user-defined types.

  • Billing

  • Container

  • Driver

  • OSD (Over, Short, and Damaged)

  • Other (default)

  • User 1

  • User 2

  • User 3

  • Write-Off

Prompt for Dock Worker on Load/Unload

Determines if the system asks for a dock worker ID whenever you select a Start Loading dock activity or Start Unloading dock activity.

A list of dock workers appears to let you select the dock worker.

  • True

  • False (default)

Retain Stop Attempts

Sets whether attempted stops are kept in the stop list.

  • True

  • False (default)

Schedule Generated Trip tab

Specifies which tab should display trips generated from a schedule.

  • Doors (default)

  • Planning

Set route designation to load plan door number

Sets whether new intra-terminal term plan records will have route designations set to door numbers from load plan options.

  • True (default)

  • False

Show Barcode Item Details after Start Loading/Unloading

Determines whether to open and display the Barcode Item Details window automatically once Start Loading or Start Unloading is selected.

  • True (default)

  • False

Show Lane Totals By

Sets the unit of measurement for lane totals in the Lane Tree.

image32

  • Cube

  • None (default)

  • Pallet

  • Pieces

  • Weight

Show Lane/Route Totals for active Freight tab

Enables or disables the Show/Hide Lanes and Routes Options button.

  • True:
    The image17 Show/Hide Lanes and Routes Options button is enabled.

  • False (default):
    The image17 Show/Hide Lanes and Routes Options button is disabled.

Note: The terminal must have been assigned an entry for Lane and Route in Terminal Maintenance to enable this option.

image108

Show Route Totals By

Sets the unit of measurement for routes in the Route tree.

  • Cube

  • None (default)

  • Pallet

  • Pieces

  • Weight

Show Trips Older than One Year

Set this option to True to show trips that are older than one year in Multi Mode Dispatch’s trip grids.

Note that enabling this setting will negatively affect system performance.

  • True

  • False (default)

Show trip with waypoint zone serviced by terminal in inbound/outbound tab

Shows trips that have a waypoint zone that is serviced by a terminal.

  • True (default)

  • False

Specify Destination for New OB Trips

When True, creating a new trip in the Planning and Doors tabs prompts for a destination zone.

If you are on the Planning tab, the program opens a filtered window for the door number or door code.

If no door numbers are configured for this route in Load Plan Options, all doors appear. If you are creating a new trip from the Doors tab, the selected door is always used.

Pickup and delivery trips are similar, but they use the LTL door options setup from Terminal Setup.

This means the route determines which door to use. If the trip is new and not dispatched yet, it is considered an outbound door so it can be loaded prior to departure. Once the trip has been activated, it is considered an inbound door so the driver can return to the terminal to unload.

  • True

  • False (default)

Strike Through on Cross Dock Bills

Sets whether the strike through font is used on CrossDock bills.

  • True (default)
    If set to True, a freight bill will be struck through if it meets either of these conditions:

    • The freight bill is in any status other than Available, Docked, or Assigned.

    • The freight bill was not located at the terminal zone being viewed.

  • False

Trace Types on Freight Cross Dock grid

Sets up to 10 trace types for trace numbers shown on the Cross Dock grid.

Any value

Trace Types on Freight Deliveries grid

Sets up to 10 trace types for trace numbers shown on the Deliveries grid.

Any value

Trace Types on Freight Pickups grid

Sets up to 10 trace types for trace numbers shown on the Pickups grid.

Any value

Trailer Utilization: Average Trailer Cube

Sets the default trailer average cube capacity for trailer utilization calculation.

Any valid positive integer. Default is 0.

Trailer Utilization: Average Trailer Weight

Sets the default trailer average weight capacity for trailer utilization calculation.

Any valid positive integer. Default is 0.

Trip Schedules Allowed Multiple Per Day

Set to True to allow the use of a single Trip Schedule multiple times per day.

  • True

  • False (default)

Update Appt on Child Bills

Sets whether child bills update when the appointment time changes on an extra stop bill.

  • True (default)

  • False

Use Freight Bill Items for split

Determines whether the freight bill item-level piece tracking logic is used.

  • Auto

  • True
    When True, the appearance and functionality of the LTL FB Split window change so that only item values can be used to split freight bills.

  • False (default)

Use Load Plan Options for Expected Date

If set to True, the system will try to find a load plan with the same number of days to calculate the leg’s expected date. Subsequent legs will have their planned departure date recalculated.

  • True

  • False (default)

Use Multi Terminals

Lets TruckMate use multiple terminals for every terminal zone.

When this option is set to True, your terminal zones must be set up as having multiple terminals. If not set up properly, terminal zones will not be available for selection in the LTL tab of Customer Service. It may also prevent you from posting freight bills.

This setting also disables the Terminal editpick field and makes the Multi Terminal button on the Zone Codes tab of Codes Maintenance visible.

  • True

  • False (default)

Verify Load Plan Options When Assigning FB to Trip

Verifies a valid load plan exists from the trip destination to the delivery terminal before assigning a freight bill to a trip.

  • Handheld

  • MMDisp

Write Active Door Number to Freight Bill User Field

When a freight bill is parked at a loading door during a trip, the value in this option determines the TruckMate user field in which the door number displays. By default, this option is blank (no door number displays).

  • A TLORDER user field

Yard - Include Terminal Subzone Resources

Sets whether to include or exclude resources that are in terminal subzones.

  • True (default)

  • False

Yard - Show at door

Adds an At Door checkbox to the Yard tab. If checked, resources at a door appear on the yard grid.

  • True

  • False (default)

Zone Code Lookup

Sets either Zone or Client as the default zone code search tab.

Zone lets you search for zone codes using the zone ID or description. Client lets you search zone codes using the name of the client.

  • Client

  • Zone

DISPATCH.EXE

These app configs are in the DISPATCH.EXE section of Application Configurator, but they still affect Multi Mode Dispatch.

Option Description Value

Allow Multiple Trips on Trip Template

Allows users to create multiple trips on the same day for a given trip schedule.

  • True
    Multiple template trips can be created on the same day for the same trip schedule.

    The # of Trips option will be visible and enabled on the Create Trips window (accessed from the Trip Template selection window), and users can create multiple trips out of the same trip template on each week/day.

  • False (default)
    In the Trip Template options, the # of Trips option will be invisible. This prevents the use of the multiple trip functionality with Trip Templates.

    This applies whether the trip is active or complete. The only exception is if the trip is cancelled.

Assign Trip Template Carrier By Each Leg

When set to True, when a carrier is assigned to a trip template, pick/drop entries will be created on each leg. When set to False, then at the time of assignment only one pickup will be created at the very first occurrence of the carrier and one drop at the very last occurrence of the carrier on the trip.

  • True (default)

  • False

Carrier-Default Assign All Legs

If set to Yes, this config sets the default carrier assignment to all legs. If set to Single Leg, carriers are assigned to a single leg.

  • Yes (default)

  • Single Leg

Create Bills When Generating Trips from Template

If set to True, then trips created using a trip template will have freight bills created for each trip leg assigned to the template.

  • True

  • False (default)

Handle Incomplete Pickups on Trips

Sets how the system handles incomplete pickups when a trip is set to a Docked, Arrive at Dock, or Spotting status.

For more information, see Unfinished and incomplete pickups.

  • Legacy (Default)

  • Ask

  • Auto Pick

  • Unmatch

  • Error

IM Default Multi Container List View

Sets whether the default option in the Multi Container window is Bill List or Trace List.

  • Bill List
    Displays all of the posted, loaded intermodal bills (no empties) into the Multi Container grid that are also present on the grid it was loaded from.

  • Trace List (default)
    Displays specific intermodal bills based on Job Numbers (used as "Trace Numbers").

    Note: This requires a bill to "share" a Job Number with another bill in order to be displayed in the grid.

IM Street Turn Import Complete Date

Sets the date to use for the import Complete Date on a street turn.

  • Blank (default)
    A date is not stamped at any process of the Street Turn Trip.

  • Export pickup
    When a "Pickup Done" status is applied at the pickup of the Loaded Export Bill, the time of this status will be taken and used as the Complete Date for the Import move.

  • Import delivery
    When a Completion, Terminal, or Depart Consignee status is applied at the delivery of the Loaded Import Bill, the time of this status will be taken and used as the Complete Date of the Import move.

  • User defined date
    A new date field will be added to the IM Street Turn window. If a date is entered here, it will immediately be stamped as the Complete Date for the import move. If no date is entered, it will act the same as the Blank option.

Out of Zone Resource Behavior

Sets how the system handles out of zone resources.

  • Generate Empty Legs (default)
    The system will create empty legs on the same trip to assign the resource to for repositioning.

  • Generate Repositioning Trips
    The system will generate a new trip when the resource has finished the previous trip and is currently out of zone. The resource can be assigned to the new trip for repositioning.

    If a number of different resources all exist at the same location, are on a trip together, and their current location does not align with the start zone, then activating the trip creates a single reposition trip containing all resources. In addition, a message appears that shows all resources that were moved as part of the reposition trip.

    If a number of different resources exist at different locations, and none align with the trip’s start zone, then activating the trip creates multiple reposition trips.

    TruckMate attempts to group resources that are in the same location. This can result in multiple informational messages. Some may contain a single resource, while others may contain multiple resources.

Planned Departure Default Time

Determines how TruckMate sets the Planned Departure date and time.

  • -1
    Leaves the Planned Departure field empty for all legs. Use this if you want users to insert each planned departure date/time manually, or if the trip’s planned departure time does not matter.

  • 0 (default)
    Matches the Planned Departure value with the Scheduled Arrival date/time from the previous leg.

  • 1+
    Sets the Planned Departure value to match the previous Scheduled Arrival date/time from the leg before plus the specified positive number of minutes.

    For example, if the scheduled arrival for Leg 1 is 04-16-2022 10:00 AM, and the option value is 60, then TruckMate sets the planned departure of Leg 2 to 04-16-2022 11:00 AM.

ReCalc Carrier Costs after FB Match

Sets whether all assigned carriers on a trip will have their charges updated and pro-rated to assigned freight bills when freight bills are matched or unmatched to a trip.

  • True

  • False (default)

Remove Empty Waypoint

Sets what the system should do when a freight bill is deassigned or unmatched from a trip, leaving a stop on a trip empty. An empty stop is a waypoint.

  • Always
    Empty waypoints and associated legs are removed from a trip after a freight bill is deassigned or unmatched.

  • Ask (default)
    Asks if you want the empty waypoints and associated legs to be removed from a trip after deassigning or unmatching a freight bill. Only stops with bills will be retained, unless a specific Fixed Waypoint was previously planned on the trip. This will only occur for multi-leg trips. If the trip is a single leg trip, the stops/leg will automatically be retained.

  • Never
    No empty waypoints and associated legs are removed from a trip after a freight bill is deassigned or unmatched. All stops are retained unless manually removed by a user within Load Optimizer.

Status Change Date - Apply Time Zone

Sets how time zones function in relation to GMT offsets.

  • False (default)
    GMT Offsets are disregarded.

  • True
    When you change a status manually, the times adjust automatically if the zone being used to change the status has a GMT Offset value applied against it.

    The offset adjusts the zone in accordance with the value in the zone rather than the time zone of the machine. For example, if the local machine time zone is Pacific Time, and the time is 12:00 PM, the value in the Date field on the Freight Bill Status Change window changes based on the zone. Daylight Saving Time (DST) values are applied if the option is selected for the zone.

    Here is the same window for three different time zones:

    Vancouver (Pacific Time):

    setup 2

    Winnipeg (Central Time):

    setup 3

    Montreal (Eastern Time):

    setup 4

    TruckMate makes the adjustment automatically. You can change the time manually, but if you do this, TruckMate will not make any additional automatic adjustments.

Trip Status after Stopoff Leg

Sets what happens when unloading the last freight bill on the last leg of a trip.

  • DISPATCH (default)
    When unloading the last freight bill on the last leg of a trip, TruckMate may ask if you are finished with the trip. If your answer is No, TruckMate will add an empty leg to the trip and change the trip status to DISPATCH.

  • None
    No change happens to the trip after unloading the last freight bill on the last leg of a trip.

Trip Template for the Selection of Site ID

If set to True, a site ID is required when you create a template. The site ID you select for the template will be used for trips or bills that are created using the template.

If set to False, then you do not select a site ID when creating a template. The site ID must instead be selected when you create trips or bills.

  • True

  • False (default)

Other sections

There are a handful of app configs that affect Multi Mode Dispatch that are not under MMDISP.EXE or DISPATCH.EXE.

Auto Dispatch Method

This option is located under COMMMGR.EXE.

This options sets which Auto Dispatch method is used:

  • None (Default)
    Disables the Auto Dispatch feature.

  • 1.0
    Enables the logic for Auto Dispatch 1.0.

  • 2.0
    Enables the logic for Auto Dispatch 2.0.

  • Segments
    The Auto Dispatch feature will be based on a driver’s trip segment. The Enable Auto Dispatch checkbox option in Communications Manager will have no effect when this option is selected.

Back Haul Advanced

This option is located under TRIPENV.EXE

This option controls the number of record lines that are included when you select the Round Trip > Back Haul Advanced Searching option from an active trip grid’s shortcut menu.

Multiple Pick Status

This option is located under CSERVE.EXE.

When set to True, this option allows a freight bill to be set to PICKD status more than once while attached to a trip. This is used in scenarios where a bill is picked, but then has to stop-off during a trip and must be picked again.

The default setting is True.

Use Transit Times Matrix

The Use Transit Times Matrix option is located under SVCLEVEL.EXE

Set this config to True to have service level delivery times vary by zone based on the Service Level Matrix.

The default setting is False.