Overview of the system

What it is

TotalMail® is an electronic messaging system intended primarily for drivers and dispatchers in the trucking industry. It streamlines communication between drivers and dispatchers. It works with other Trimble products like TMWSuite® and D2link®.

The TotalMail system helps keep tractors on the road, dispatchers and drivers informed, and schedules on-path and on time.

How it is set up

Trimble experts set up TotalMail for your company.

  • They install software and databases on various computers and other devices for specific purposes.

  • They customize TotalMail forms for your company.

Who uses it

The TotalMail system is used by drivers, whose in-cab systems use for communications. It is also used by dispatchers, with other software, to complete their work. Your company’s TotalMail system administrator maintains, and can further customize, TotalMail to meet your needs.

The driver mobile apps and dispatcher desktop applications use the TotalMail system, with TMWSuite databases and your company’s mobile communications vendor, to exchange forms and text messages efficiently.

Many TotalMail features can be turned on as-needed. If you don’t see a feature described here, contact your TotalMail system administrator.

What users do

Drivers use an app on a smartphone, tablet, or other device in the tractor to complete their daily work and to communicate with dispatchers. The TotalMail system make these apps work.

  • D²Link

  • eDriver Logs®

  • Omnitracs

  • Or another supported app

Dispatchers use these applications to assign work and communicate with drivers and each other.

  • TotalMail 2000 Viewer

  • TMWSuite with TotalMail

System administrators support:

  • The above apps and applications.

  • The users who use them.

  • One or more TMWSuite and TotalMail databases.

What’s next?

IMPORTANT

  • Everyone Make sure that you read Basics for everyone.
    It is important for you to understand before learning more about the TotalMail system.