Set up new part request notifications

When you set up new part requests correctly, users looking at the Parts Workstation page will hear a chime and see a blinking tab when new requests come in.

  1. Go to Menu > Setup > Options > Application Options. The Application Options page opens.

  2. In the Category list, select General.

  3. Set Enable Notification Messages to YES.

  4. Select Save.

  5. Go to Menu > Setup > Options > Integration Options. The Integration Options page opens.

  6. In the Integration Category list, expand Trimble ID.

  7. Select BASIC. The Options pane opens to show the Trimble ID Basic fields. For complete instructions on setting up Trimble ID fields, see Integration options: Trimble ID.

  8. Complete the following fields:

    Required field: *

    Field Definition

    Key ID *

    The Project Manager gets this value from TMT Support and provides it to Technical Services.

    Key Secret *

    The Project Manager gets this value from TMT Support and provides it to Technical Services.

    Configuration Service URL *

    This value is the same for all customers:

    Trimble Identity URL *

    This value is the same for all customers:

  9. Select Save.

  10. Make sure that your customer account has access to the Notification Service in Trimble Transportation Cloud (TTC).

How new part request notifications work

Once you’ve completed the new part request notifications, users looking at the Parts Workstation page will hear a chime and see a blinking tab when a new part request arrives. You open the Parts Workstation page by selecting Menu > Activities > Parts Workstation.

Users on the Parts Workstation page must have a shop selected. That is, they must enter a Shop value on the page. If there is no shop selected, the new part request notifications will not work.