Complete a road call repair order

Once the road call repair work is finished, you must change the repair order status to Complete.

  1. Open the list of repair orders by going to Menu > Orders > Repair Orders Listing. The Repair Orders Listing page opens.

    Note: Repair orders may be color-coded to show the order status, section status, or actions needed to complete the order. For more information, see Repair Orders Listing page.

  2. Double-click on the repair order you want to change to open the Repair Order in the Managed Forms pane.

  3. Use the dropdown to change the Status field from OPEN to COMPLETE.

  4. Select Save.

  5. Select X in the upper right corner of form to close the Managed Forms pane.

    Repair order with the Status field and Save button emphasized.

  6. Return to the main road call page to see your Repair Order # and Purchase Order #. The Order Status shows COMPLETE.

    A clip of the Road Calls Listing page with the Order Type and Order Status columns emphasized.

Once all repair orders and purchase orders within a road call are marked complete, the road call disappears from the Road Calls Listing page.