Why is $0 returned for tolls?
On Jan. 1, 2021, some users may have started receiving $0 for Tolls on all routes run in PC*Miler On-Premise. This affects PC*Miler 33 and older versions.
To resolve in PC*Miler 32 & 33:
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Run the PC*Miler Updater tool, which allows you to download any available software patches and data updates. Apply the latest available Toll update.
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If you are unable to download those files via the PC*Miler Updater tool, they can be downloaded via direct links: PC*Miler 33 - Click to Download PC*Miler 32 - Click to Download
To resolve in Older PC*Miler Versions:
PC*Miler 25
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Extract to: C:\ALK Technologies\PMW250\NA\Info (Default Location)
| If using a non-default location for your PC*Miler installation, you can search for the following file names to locate the correct PC*Miler version directory - "tollsinfo.dat" & "tollsplaza.dat" |
If the above steps do not resolve your issue - Please choose the SUBMIT TICKET option and our Support team will assist you.