-706 or -715 error

This error can occur after the Hardware ID has changed on your PC—often after a major hardware or software update. Common causes for this error include cloning the virtual machine that PC*Miler is on and trying to use the clone or changing the virtual machine’s CPU resources.

To fix it, your 25-character Product Key Code must be reset.

  1. Email your Product Key Code to xref:[email protected]. You can find your key code by opening the PC*Miler License Tool that was installed with your software.

  2. You will receive a notification when your code has been reset.

  3. Delete the file licp9.dat file in your App folder (Default Location: c:\ALK Technologies\PCMILERXX\App).

  4. Open the License Status (ALK.PCMiler.LicenseTool.exe in the App folder), choose Add License. Re-enter product key information and click to activate.

  5. Confirm Activation.

For our Support Team to reset your key code, your license must be under a support contract.

SPECIAL: For Step 3, the file to be deleted differs in PC*Miler 23 and 24.

  • PC*Miler 23: x32api.dll

  • PC*Miler 24: licp8.dat

For Step 4, the License Status application is named pcmlic.exe in versions 27 and below.