Understanding Out of Corridor and Out of Range

First available in: TMW Operations 2019.4

Requirements:

The TruETA license must be applied to your database. If you have questions, contact your system administrator.

There may be times when drivers need to go a different way than the planned route, such as to avoid an accident or a closed road. Planned routes are the routes calculated by Trimble Maps and the TruETA web service.

When drivers take a route other than the planned route, they risk delaying the current trip, causing other trips to be late, or going out of the maximum Out of Route (OOR)/Out of Corridor (OOC) miles thresholds.

If they exceed the maximum OOR and/or OOC miles threshold, the system sends the dispatcher an e-mail warning them that the driver has gone out of the allowable threshold. The system uses a WorkCycle workflow to monitor the check calls or the GPS pings from the truck to determine if the driver went out of the threshold.

In this scenario, the route starts in Cleveland, Ohio, and ends in Columbus, Ohio. Trimble Maps and the TruETA service determines that the best route is for the driver to take I-71 South until they get to Columbus. The planned route takes the driver through Cleveland until they get on I-71 S.

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However, the driver decides to take an alternate route to get on I-71 S. Instead of following the route

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If the company’s OOR miles were set to one, the system would flag this trip and send the dispatcher an e-mail saying the driver went more than one mile out of route.