Logging into TruckMate

Before a TruckMate program loads, you will be prompted to enter your user name and password.

In some cases, your organization may be using more than one database. For example. a test database versus a production database or you could have separate TruckMate databases used for distinct and independent companies or divisions within an umbrella organization.

The description of the database that was last accessed will display in the Database field. To select a different database, click the Select Database button to the right of the field, and select the desired database from the list.

For companies who are setup to use the TruckMate multi-company features, the Company drop-down menu on the login screen allows you to select the desired company.

Multi-Company functionality allows you to define several different Company identifiers that allow you to share records between various levels of your company, and enables data-security on a per-Company basis. For more information about using Multi-Company in TruckMate, refer to the help topics for Multi-Company and the Company Profiles program.

To log in within a Multi-Company environment, enter your Username and Password and ensure you are connecting to the correct database. Click the Refresh button to have the Company field display a drop-own list of available companies. Select a company and click OK to log in. TruckMate will remember your available companies so that next time you attempt to log in, you will not have to refresh the list. If you have made changes to your available companies, a second refresh will make the new records available.

It is possible to configure a workstation to start any TruckMate program automatically when the workstation is turned on or rebooted. This is particularly useful for the TruckMate Menu, Mileage Server and Communications Manager programs. Once the TruckMate Menu has automatically started, there is no need to login when starting any of the other TruckMate programs. The same setup process can be used to start any TruckMate program automatically.

The following example describes how to configure a program (in this case, the Mileage Server program - MILESERV.EXE) to start automatically on a user’s workstation. Start a different program by using this procedure and substituting the desired program executable file name.

In the workstation’s Startup group, (typically something like C:\WINDOWS\Start Menu\Programs\StartUp), click the right mouse button and select New - Shortcut. In the Command Line field, enter the following text:

C:\Program Files (x86)\[TruckMate install folder]\MILESERV.EXE \U:USERNAME \P:Password \C:Schema \I:CompanyID

Use the correct path and replace the USERNAME, Password, Schema and CompanyID text with the correct values for this specific user and workstation. Use the Schema name values you specified during the initial install (e.g. TMWIN) in the Schema field.

When you open any TruckMate program, you are required to enter your Login information. Once logged in, you are not required to enter any further Login or database information. Some TruckMate programs access other TruckMate programs using buttons and menu items. The Customer Service program, for example, offers many program tabs which open other programs. Simply clicking a tab will open the required TruckMate program, without any need of further Login input from the user.

If you would like to open a different database with a separate program, or start using a different database altogether, you must use the Database Switcher program, or close any open TruckMate programs that are already logged into a particular database.

There are several menu tools to find and open a specific TruckMate program.