Email Viewer

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The Email Viewer program allows you to view the e-mails associated with any of the TruckMate programs by gathering them all together and displaying the results in a convenient interface.

The different types of emails include:

  • All

  • Detention Warning

  • Freight Bill Confirmation

  • WatchDawg Alert

  • Carrier Assignment

  • Freight Bill

  • Customer & Vendor Profile change request

  • Carrier Quote request

  • Driver Retention

  • Generic

  • Uncategorized

Functions in the tool bar allow you to delete emails, re-send previously sent emails or compose new emails. The cut and paste functions are supported when composing new emails. The Forward Email function is available in a right-click shortcut menu.

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To access Email Viewer:

From this location Go to

TruckMate Menu and TruckMate Task List

  • TruckMate 2023.x and later:
    Reporting > Email Viewer

  • TruckMate 2022.x and earlier:
    Utilities > Email Viewer

Windows Start Menu

TruckMate 20xx > Email Viewer

Windows Explorer

C:\Program Files (x86) > TruckMate 20xx > EmailViewer.exe

Creating a new email

  1. Click New email.

    The Compose Message window is displayed.

  2. Enter the text for the new email message and click Show Attachments in the header bar to enable the Attach button you can use to attach files.

    See Send E-Mail/Compose Message Window in TruckMate Basics for details about the Compose Message window.

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Searching for an email or group of emails

  1. Use the search field together with the Recipient Type, Email Type and Date Range filter options to find a group of emails or a specific email.

  2. Press ENTER to perform the search and refresh the search results.

    Note: The results are refreshed automatically when you edit the set of selected Email Type checkboxes.

  3. Click the email entry to view its contents in the preview window.

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The right-click shortcut menu allows you to re-group and arrange the search results according to Date, Subject and the Sent To information. The Forward Email function is also available on this shortcut menu.

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