Interactive Workstation overview

The Interactive Workstation (IWS) reduces data entry time and increases production levels in your shop.

IWS is available only in V.2022.2.2 and earlier. As of V.2022.3, IWS has been replaced with Trimble Technician Portal (TTP).

As a member of the shop staff, you can log and manage your time on:

  • Direct and indirect time in Mechanic Workstation

  • Gate In/Gate Out activities

  • Inspection Tickets

  • Yard Checks

You can access the Interactive Workstation (IWS) module in two ways:

  • Go to Menu > Activities > Interactive Workstation > Interactive Workstation.

    Note: For versions earlier than V.2020.2, go to Menu > Activities > Interactive Workstation.

  • Use the desktop icon on the device.

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    This access depends on whether your company allows it to be installed on the desktop of the device being used.

    Note: When using the desktop icon, you must log in with a valid web application username and password.

The Interactive Workstation page contains two sections:

  • Log In area

  • Keypad

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Log In area

The Log In section shows:

  • The shop

  • Employees that are logged into the program

There are two views available in this section:

Icons view

This is the default view. It shows an icon for each employee logged into the system. The icons identify the person’s current activity or status.

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Icon definitions
Field Definition

Break

The mechanic selected the Break activity within Mechanic Workstation (MWS).

Labor hours are not calculated during this activity.

Break time is calculated as paid time on the time card. It counts as productivity for the employee.

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Idle

The mechanic is logged into MWS, but is not performing any work.

Idle time is calculated as paid time on the time card. It counts as productivity for the employee.

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Indirect Charge

The mechanic is logged into an Indirect Charge Order.

Indirect labor hours are recorded and are calculated as paid time on the time card. It counts as productivity for the employee.

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Lunch/Break

The mechanic selected the Lunch/Break activity within MWS.

The Lunch/Break time is calculated as unpaid time on the time card. It is not counted as productivity for the employee.

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Paused

The mechanic is logged into an activity in MWS, but has Paused an activity to perform another function. Paused time is allocated to another activity when the employee logs back into MWS.

See Pause for details.

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Repair Order

The mechanic is logged into a Repair Order.

Direct labor hours are recorded.

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Break

The mechanic selected the Break activity within MWS.

Labor hours are not calculated during this activity.

Break time is calculated as paid time on the time card. It counts as productivity for the employee.

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Details view

The Details view shows a list of employees logged into the system in a grid.

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Details view field definitions
Field Definition

Status

The icon representing the employee’s activity or status

Employee

Employee’s ID

Name

Employee’s name

Unit

If the employee is logged into a repair order, the unit number is displayed

Order

If the activity is related to an order, the order number is displayed

Description

If the activity is related to an order, the description of the activity is displayed

Start Time

The date and time the activity started

You can switch from one view to the other.

  • Click image12 Details to view information in the grid.

  • Click image13 Icon to view information as icons.

Logging into the IWS

To log into the program:

  1. Go to Menu > Activities > Interactive Workstation > Interactive Workstation.

    Note: For versions earlier than V.2020.2, go to Menu > Activities > Interactive Workstation.

  2. In the Username field, enter your Employee ID.

  3. In the Password field, enter your Password.

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  4. In the Keypad section, click Post.
    This starts the time-tracking feature in IWS.
    The system displays the IWS Menu.

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    Note: Your company may set up the system to assign employees to a default login module. See Workstation Default Mode for details.

  5. Click the module.

Using the IWS menu

Within IWS you can access these modules:

  • Mechanic Workstation (MWS)
    Repair Orders, Indirect Charges, Lunches and Breaks are recorded within MWS. This is also where an employee clocks out for their shift.

    If selected, the Job Logon page opens.

  • Gate In
    The Gate In feature allows a set of checks to be performed whenever a unit comes into the yard.

    If selected, the Gate In page opens.

  • Gate Out
    The Gate Out feature allows a set of checks to be performed whenever a unit leaves the yard.

    If selected, the Gate Out page opens.

  • Yard Checks
    Yard Checks allow a physical check of the units that are already in your yard. This process is the same as the Gate In process.

    If selected, the Yard Checks page opens.

  • Inspection Tickets
    Inspection Tickets allows a more detailed inspection of the unit. Inspection Tickets within IWS have slightly different rules than Inspection Tickets created outside IWS. Inspection Tickets created in IWS also create a Gate In record.

    If selected, the Inspection Tickets page opens.

Layout of the IWS keypad

The Interactive Workstation Keypad (also known as the IWS keypad) is located on the right side of the Interactive Workstation page.

It contains four sections:

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Employee Information

Field Definition

Name

Employee’s name

Direct Time

Total percentage of time during the current shift that the employee spent working on repair orders

SRT Time

Total SRT time logged during the current shift

Note: SRT time displays a value when repair order sections have SRT times associated with corresponding Job Codes.

Functions

Field Definition

Clear

Clears information from text fields, unless the text has been posted

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Post

Saves your changes or advances the current process being performed

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Escape

Goes back one page

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Time Card

Shows a user’s time card

For details, see Layout of an employee’s Time Card.

Note: The employee must be logged in to an active screen to be able to view a time card.

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Print

Prints/view the current selected Interactive Workstation page

Note: Not all pages support this feature.

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Unit RO Inquiry

Shows Closed ROs, Open/Pending ROs, PM Info, and Specs for a unit by clicking on the appropriate tab

For details, see Layout of the Unit RO Inquiry section.

Note: If the employee is logged in to an RO Section, the unit defaults to the assigned unit on that repair order section.

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Numeric/Move keys

Field Definition

Numeric Keys (0-9)

Enter numbers

Dash

A dash/hyphen

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Period/Decimal

A period or decimal

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Left Arrow

Moves the cursor one character to the left

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Right Arrow

Moves the cursor one character to the right

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Menu

Takes the user to the Job Selection page

See Modes (add link) for details.

Note: The Menu button is disabled if the user is logged in to an order.

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First Record

Currently not functional

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Last Record

Currently not functional

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Install IWS

You can install the Interactive Workstation (IWS) as a stand-alone application. When you do this, users do not need to log into TMT Fleet Maintenance to access the IWS features.

  1. If you install the stand-alone version, you use the same database as TMT Fleet Maintenance.

  2. You must install the stand-alone version each time you upgrade TMT Fleet Maintenance.

  3. The system creates an Interactive Workstation shortcut on the desktop.

To install the desktop access:

  1. Click Install IWS.
    The Security Warning message window opens. It asks, "The publisher could not be verified. Are you sure you want to install this application?"

  2. Click Install.
    The Interactive Workstation shortcut is added to your Desktop.

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  3. Double-click on the shortcut to launch the application.

Layout of an employee’s Time Card

You use the Time Card section to view your time card. You must be logged in to an active page to view it.

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Field definitions
Field Definition

Start Time

Task start time

Note: The Clock In action does not have an end time.

End Time

Task end time

Note: The Clock Out action does not have a start time

Job Time

Total task time

Description

Activity task time

Activities include:

  • Break

  • Clock In

  • Clock

  • Lunch/Break

  • Indirect

  • Repair

Order Number

Shows the indirect charge number or the repair order number

Section

Order section number

Note: An order number must exist for this field to display a value.

Unit ID

Unit number assigned to the repair order

Total Shift Time

Total time accrued between the Clock In and Clock Out times for closed time cards

Note: Open time cards do not display a value in this field.

Total Paid Time

Total time accrued between the Clock In and Clock Out times minus any lunch/break times

Note: Open time cards do not display a value in this field.

Layout of the Unit RO Inquiry section

You use the Unit RO Inquiry section to see the unit’s Closed ROs, Open/Pending ROs, PM Info and Specs. Each type of information appears on its own tab.

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  • Closed ROs

    This tab displays all orders having an RO status of Closed.

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  • Open/Pending

    The Open/Pending tab displays repair order sections that have a status of Open or Pending. The Status column differs between the two.

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  • PM Info

    The PM Info tab has two grids:

    • The top grid displays PMs that are due.

    • The bottom grid displays Closed PMs.

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  • Specs

    The Specs tab displays component information assigned to the unit master.

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