Repair order sections and lines overview

A repair order (RO) tracks the costs to maintain equipment. You use the Repair Order page to create a repair order.

Each RO is made up of one or more sections. Each section requires a component code, which categorizes the type of maintenance needed for the repair.

Each RO section is made up of one or more lines. Lines detail the exact parts, labor, and services used by the RO. Lines can also track comments made about the section.

You can think of an RO as a filing cabinet. The sections act as the drawers of the filing cabinet. The lines act like folders inside section drawers. Unlike a file cabinet, however, you can add more sections as needed.

This illustration shows the RO structure, including the option of adding more sections.

You can also use sections and lines to assign employees to complete specific RO tasks: