Directory of common dispatch features
TMW Operations supports two dispatch methods.
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Non shift-based dispatch
You can update trips of any length on the Order Maintenance window, Trip Folder, and the Planning Worksheet. Functionality in these windows is not tied to drivers' schedules. -
Shift-based dispatch
For short haul clients, trips are no longer than one day. Dispatch is determined by drivers' daily shifts. The Trip Planner is used solely for this purpose.
For either dispatch method, you can create orders on the Order Maintenance window. However, to assign resources, your company must use either the non shift-based dispatch windows (Trip Folder and Planning Worksheet), or the Trip Planner.
This portion of the help file provides information on features that are shared between two or more dispatch windows.
Features common to non-shift-based windows
These topics describe features that can be accessed from Order Maintenance, the Trip Folder, and the Planning Worksheet.
Canceling an order (in version 2020.1 and later and in earlier versions)
Splitting a trip (does not apply to Order Maintenance)
Consolidating orders on a movement (does not apply to Order Maintenance)
Pre-rating an order (does not apply to the Planning Worksheet)
Issuing pay for a trip (does not apply to the Planning Worksheet)
Splitting an empty move (does not apply to Order Maintenance)
Scheduling appointments (does not apply to the Planning Worksheet)
Recording reasons for early/late arrivals or departures (does not apply to the Planning Worksheet)